WHAT TO HAVE READY
Plan the connection before the deadline.
- Old and new unit
- Transfer date
- New-unit serviceability
- Building access
- Equipment move or replacement
- Overlap plan
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CONNECTIVITY SITUATION GUIDE · LOS ANGELES COUNTY
Internet when changing units in the same building
Transfer internet when moving between units in the same property by rechecking the new unit, scheduling the change, confirming equipment and avoiding unnecessary downtime.
Built forResidents transferring units within an apartment complex
DIRECT ANSWERS
Questions people ask in this situation
Do I need to recheck internet if I only move upstairs?
Yes. Unit-level wiring, prior installation and building access can differ even within the same property.
Can I keep the same account when changing units?
Sometimes. The provider must confirm the new unit and transfer process. Do not assume the old-unit setup automatically follows you.